FX Transportation will be provided with reasonable care and skill and that it will use commercially reasonable effort to meet each delivery. Sometimes deliveries may be delayed due to unforeseen circumstance e.g Festive season, event F1, road closures, bad weather condition. FX Transportation will make reasonable efforts to contact with receiver and reschedule another delivery if needed.

We offer a technology platform to provide information and a means for you to obtain transport and logistics services from Driver through the use of FX Transportation. FX Transportation allow you to send a request for transport and logistics services to driver and each relevant driver has the sole discretion to accept or reject each such request. All booking must comply with our specification. If a booking does not comply with our specifications then we may decline to deliver your items. We may also terminate / suspend your account with us and charge you for any associated costs. You hereby indemnify us for all costs incurred as a result of non-compliance with our specification. Your booking is deemed completed upon receipt by FX Transportation of proof of delivery by name in electronic / written form / other evidence such as the driver confirmation of delivery.

The item will be delivered to the specific address in the receiver information but not necessarily to the named recipient personally. Nonetheless, the name of the person will captured together with his/her name upon delivery by the driver. Tracking will be possible on the service level but not on the items level. you should keep track what items are inside each package. The full price will be applied to the customer if booking is cancelled when the driver is already on the way to pick-up the item.